Shipping Policy

 

At Rovana Beauty, we’re committed to delivering your order as smoothly and transparently as possible. Below you’ll find everything you need to know about our shipping and processing times.

 

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, it is prepared for shipment and handed over to our shipping partners.

🚚 Shipping & Delivery

We currently ship to select international destinations, including regions with the highest demand for our products.

📍 Shipping Destinations

We ship to:

• North America (United States, Canada, Mexico)
• United Kingdom
• Selected European countries
• Australia

If your country is available at checkout, we ship to your location.

Estimated delivery times vary by destination:

• United States & Canada: 7–9 business days
• Mexico: 11-18 business days
• Europe: 7–9 business days
• Australia & New Zealand: 7-12 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods. These estimates are based on the Standard Shipping method. Fast Shipping rates and delivery time are displayed at checkout.

 

📍 Shipping Origin

Orders are shipped from our international fulfillment centers, depending on product availability and destination.

As a result, some orders may arrive in multiple packages.

 

🔍 Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking number.

Tracking updates may take 2–3 business days to appear after shipment.

 

💲Shipping Costs

We offer free standard shipping on all orders.

The price you see at checkout is the final price — no hidden fees.

 

🌍 Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

 

⚠️ Shipping Delays & Lost Packages

While we do our best to ensure timely delivery, Rovana Beauty is not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

If your order appears lost or delayed beyond the estimated timeframe, please contact us and we’ll be happy to assist.

 

❓Need Help?

If you have any questions regarding your order, shipping status, or delivery times, please reach out via our Contact Page.

Our support team is always happy to help.